This option provides an area in the ticket settings to create a checklist of tasks associated with a new hire. When a New Hire ticket is created, this checklist will appear on the primary ticket. As tasks are completed, they can be checked off by the responsible individuals.

Pros:

• Simple to set up and easy to use.
• Provides a quick overview of completed tasks.
• Single ticket associated with the new hire instead of multiple tickets.
• Easily adaptable for use on project list, routine maintenance, and other use cases where a checklist is useful.

Cons:

• No automated workflows are involved.
• Multiple users need to be notified based on their responsibilities in the new hire process.

This option also utilizes the current rules area of the software. Here, a primary ticket for the New Hire type is created along with the first sub-ticket. Once the initial sub-ticket is completed, the system generates the next sub-ticket, continuing this process until all tasks are finished.

Pros:

• Automated workflows can be established using the rules area to create and route sub-tickets.
• Ticket routing is customizable, ensuring each user is notified of their specific role.

Cons:

• No central area to track the completion status of all tasks.
• Sub-tickets are only created after the preceding task is completed, potentially delaying the overall new hire process. process.
• Most complex and difficult to troubleshoot.