Tips and Tricks Webinars
Our education professionals ensure you get the most from the system
Upcoming Free Tips and Tricks Sessions
Device Insurance Management
Date/Times: Wednesday, February 18th at 10:00 AM and 2:00 PM
In this session, we will cover how to manage device insurance for students and staff. The discussion topics include:
- Recording insurance enrollment and coverage status
- Linking policies to assigned devices
- Tracking claims and reimbursements
- Reporting on insurance participation
- Communicating coverage details with parents/staff


Reporting and Analytics
Date/Times: Wednesday, March 18th at 10:00 AM and 2:00 PM
In this session, we will cover how to leverage reporting to inform leadership, monitor technology ROI, and plan for the future. The discussion topics include:
- Building custom reports by school, grade, or staff
- Tracking repair costs and device turnover
- Monitoring help desk performance and trends
- Exporting reports for board presentations
- Creating dashboards for real-time visibility
Integrations and Automations
Date/Times: Wednesday, April 15th at 10:00 AM and 2:00 PM
In this session, we will cover how to save time and reduce errors by connecting One to One Plus with other systems. The discussion topics include:
- Integrating with SIS and Active Directory
- Automating student/staff roster updates
- Automating notifications and workflows
- Leveraging APIs for advanced use cases
- Monitoring syncs and troubleshooting errors


End of Year Device Collection Process
Date/Times: Wednesday, May 20th at 10:00 AM and 2:00 PM
In this session, we’ll cover streamlining year-end device collection to cut losses, lower repair costs, and prep devices for summer maintenance or reassignment. The discussion topics include:
- Setting timelines for collection across schools and grades
- Barcode scanning, batch check-in, and tracking to speed things up
- Recording device condition, damages, and accessories (chargers, cases)
- Logging repair needs and assigning to technicians before summer
- Generating automatic invoices for damages or missing items
Lifecycle Management and Planning
Date/Times: Wednesday, June 17th at 10:00 AM and 2:00 PM
In this session, we will cover how to plan long-term technology refreshes and maximize asset value. The discussion topics include:
- Tracking device age and warranty coverage
- Monitoring repair frequency and costs
- Identifying devices due for replacement
- Building replacement and refresh reports
- Using data for funding requests and budget planning


Start of School Year Processes
Date/Times: Wednesday, July 15th at 10:00 AM and 2:00 PM
This session covers best practices for start-of-year device distribution to ensure accuracy, accountability, and readiness. The discussion topics include:
- Check-out with barcode scans and batch assignments
- Assigning chargers, cases, hotspots, and other items
- Capturing signatures, policies, or user agreements in the system
- Managing device insurance options during deployment
- Creating reports to track devices and spot gaps early
Device Assignment and Collection Best Practices
Date/Times: Wednesday, August 19th at 10:00 AM and 2:00 PM
In this session, we will cover how to streamline device assignments throughout the year and prepare for efficient collections at various times. The discussion topics include:
- Setting up check-out workflows for staff and students
- Using barcodes and batch processes for fast transactions
- Tracking accessories (chargers, cases, hotspots)
- Monitoring device locations across buildings
- Reducing loss and improving accountability with reporting

Previous Sessions
Missed a training webinar? No problem, here are the recordings of past webinars
