Help Desk Management Tutorials

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Help Desk Management

Streamline support across your district. These guides show you how to manage tickets, automate workflows, and provide responsive tech support using our integrated help desk tools.

How To

Submit a Help Desk Request

How To

Manage My Tickets

How To

Edit a Ticket

How To

Bulk Update Tickets

How To

Manage My Queues

How To

Utilize Email Correspondence