Releases

Product Updates With Your Team in Mind

Stay informed about software releases and explore new feature tutorials. Share your ideas to help us support your team.

Release Notes

Stay Informed About Each Update

A high-level overview of the details behind each software update.

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New Feature Tutorials

Get More From New Features

Step-by-step tutorials to help your team use Help Desk features.

Help Desk Management

Create Custom Email Templates

Help Desk Management

Setup Queues

Help Desk Management

Manage My Queues

Help Desk Management

No Longer Receive Email Notifications on a Ticket

Help Desk Management

Setup Email to Ticket Notification Groups

Help Desk Management

Setup Rules

Help Desk Management

Utilize Email Correspondence

Feature Request

Your Feedback Helps Us Improve

Share your ideas for improving One to One Plus. Your feedback helps us understand your district’s needs and prioritize enhancements that support your team.